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Jacaranda Settlements — BNI Referral Script (29 Mar 2026)

Property Settlement & Conveyancing Services
Perth, WA
Story-Driven Style
Generated 29 Mar 2026

Jacaranda Settlements — Helping Perth property buyers and sellers navigate complex settlements without the stress or confusion

Your independent Perth settlement agent making property transactions stress-free from start to finish

https://jacarandasettlements.com →

Michael, the First-Time Property Buyer

28-35 years old, professional or tradesperson, $80-120k household income, ready to buy first home

1 The Situation

Just had an offer accepted on their first property purchase but overwhelmed by the legal paperwork and settlement process

2 Pain History

Tried to understand the process online but got confused by conflicting information, worried about making costly mistakes

3 Emotional State

Anxious about the biggest financial decision of their life, feeling out of their depth with legal requirements

4 Their Vocabulary

Settlement agent near me, property settlement Perth, conveyancing costs, what happens at settlement, settlement process explained

5 Trigger Moment

Real estate agent just handed them a pile of contracts and said 'you'll need a settlement agent' with settlement date looming

30s

30-Second Script

~75 words

I was talking to a couple last week who were buying their first home. They'd been handed a stack of settlement paperwork and had no idea what half of it meant. The stress was keeping them awake at night. I'm Shelley from Jacaranda Settlements. I personally handle every settlement from start to finish, including home visits on weekends so you don't have to navigate this alone. This week I'm looking for introductions to real estate agents who care about their clients' settlement experience.
🎤 Delivery Notes

  • Pause after 'awake at night' for impact
  • Emphasize 'personally handle'
  • Make eye contact during the ask
45s

45-Second Script

~110 words

I was talking to a property investor last week who'd been burned by a settlement that nearly fell through at the last minute. Poor communication, missed deadlines, stress through the roof. He said it cost him thousands and almost killed the deal. I'm Shelley from Jacaranda Settlements. With over 20 years' experience, I personally attend to every settlement from start to finish. Home appointments, weekend availability, and I act independently for YOU, not the bank. That investor? His next three properties settled without a hitch. This week I'm looking for introductions to real estate agents at Harcourts South Perth or similar agencies.
🎤 Delivery Notes

  • Tell the story with emotion
  • Pause before revealing the positive outcome
  • Be specific about the business name in your ask
60s

60-Second Script

~150 words

I was talking to a first-time buyer last week who was absolutely panicking about settlement. She'd googled 'settlement process Perth' at 2am, trying to understand what she'd signed up for. The real estate agent had handed her a pile of contracts saying 'you'll need a settlement agent' and walked away. She felt completely out of her depth with the biggest purchase of her life. I'm Shelley from Jacaranda Settlements. I've been doing this for over 20 years, and I personally handle every single settlement from day one to keys in hand. Home visits, weekend appointments, plain English explanations. As an independent agent, I work for YOU, not the banks or developers. That first-time buyer? She sent me a photo of her new house keys with the biggest smile. Settlement day became celebration day. This week I'm specifically looking for introductions to real estate agents at Harcourts South Perth who want their clients to have stress-free settlements.
🎤 Delivery Notes

  • Paint the anxiety picture vividly
  • Emphasize '20 years' and 'personally handle'
  • End with energy and specific business name

Use these three tiers in your BNI presentation — start with Tier 1 and work down if members don’t have that specific contact.

1 Best Case

This week I am looking to be introduced to Real Estate Agent at Harcourts South Perth.

2 Failing That…

Failing that, I’d love to be introduced to the Property Investment Manager at any growing property development company.

3 Worst Case

At worst, I’m looking for any Business Owner of any real estate or property services business based in Myaree, Perth.

⚡ Power Phrases

Drop these into conversation to signal you understand their world.

  • Settlement process Perth
  • What happens at settlement
  • Stress-free settlement
  • Settlement agent near me
  • First home buyer settlement

🔔 Referral Triggers

Share these so members know when to think of Jacaranda Settlements.

  • Just had an offer accepted on a property purchase
  • Feeling overwhelmed by settlement paperwork and contracts
  • Previous settlement experience was stressful or problematic
  • Looking for weekend or after-hours settlement appointments
  • Needs independent representation not tied to banks or developers

🔥
Deliver with Enthusiasm

Energy is contagious. The room will feel exactly as excited about your referral as you are. Stand tall, speak up, and mean every word.

Use the STOP Technique

Stop speaking. Make direct eye contact with one person. Deliver a single thought directly to them. Pause. Then move to the next person. Never spray the whole room at once.

🎯
One Thought. One Person.

Deliver each sentence or idea to a different individual in the room. This makes every member feel personally spoken to and dramatically increases the chance they’ll act on your referral ask.

Your 60-Second Script — Key Lines Breakdown


Opening Hook — Get them leaning in
  • I was talking to a first-time buyer last week who was absolutely panicking about settlement.
  • She'd googled 'settlement process Perth' at 2am, trying to understand what she'd signed up for.

Deliver the Key Message — Make them feel it
  • Felt completely out of her depth with the biggest purchase of her life
  • Settlement day became celebration day
  • I personally handle every single settlement from day one to keys in hand

Closing Referral Request — Make it specific and memorable
  • This week I'm specifically looking for introductions to
  • real estate agents at Harcourts South Perth who want their clients to have stress-free settlements

👤
About Shelley Staddon

Shelley Staddon is the owner of Jacaranda Settlements, an independent settlement agency based in Myaree servicing all areas of Western Australia. With over 20 years' experience in the settlement industry, Shelley personally handles each client's settlement from start to finish, offering home appointments including weekends to ensure a cost-effective and stress-free process.

independent settlement agent and conveyancing services Perth WA

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